Apple Computer

This guide only applies for the Safari browser.

🌐 Accessing IOT Pro Platform

After being invited, you'll receive a welcome email from IoT Solutions with your login credentials — keep an eye on your inbox!

Can't find it? It may have landed in your spam or junk folder.

-Image coming soon-

Once you have your Username and Password, click the link in the email to head straight to the IoT Pro Cloud platform — or jump right in via this link.

⭐ Bookmarking the Platform

🔖 Bookmark Bar Shortcut

Bookmark the IoT Pro Platform for instant access right from your browser's bookmark bar!

Step 1: Click the Bookmark Icon

Click the Bookmark (⭐) icon in your browser's address bar.

Step 2: Name Your Bookmark

Give it a name — "IoT Pro Platform" works great — then select Favourites Bar as the save location.

Step 3: Save It

Click Add.
Your bookmark will now appear in your Favourites Bar, and will also show up whenever you open a new tab for quick, easy access!.

To find it, open the Bookmarks dropdown and select Show Bookmarks

Step 4: Finding the Bookmark

Your bookmark will appear here in the Bookmarks Bar, either under Recently Saved or in the Bookmarks list.

📌 Dock Shortcut

Pin the IoT Pro Platform directly to your Dock for one-click access anytime!

Step 1: Open the Browser Menu

Click the share menu in the top-right corner of your browser and select Add to Dock.

Step 2: Save the Shortcut

Enter a name for the shortcut, then click Add.

Step 3: All Done!

The IoT Pro Platform shortcut will now appear on your Dock, ready whenever you need it! 🎉

🔐 Logging in & Saving Credentials

Saving your credentials means your browser will automatically fill in your username and password every time you visit — making future logins a breeze!

If you already have an existing account on the Tracking platform and would like to update your IoT Pro account to utilize the same password, please follow the Updating Your Password guide below

Step 1: Log in

Head to the IoT Pro Platform login page and enter the Username and Password from your onboarding email.

Step 2: Saving Credentials

Once logged in, a small prompt will appear in the center of your browser asking if you'd like to save your password.
Click Save Password — and you're all done!

Tip: With your credentials saved, your browser will autofill your login details every time you return — no need to remember a thing!

♻️ Changing & Updating Password

🔑 Updating Your Password

Step 1: Log In

If you're not already logged in, head to the IoT Pro Platform login page and sign in with your current credentials.

Step 2: Open Account Settings

Click the three-dot menu in the top-right corner and select Account.

Step 3: Go to Security

In the navigation bar at the top of the page, select the Security tab.

Step 4: Enter Your Password Details

Under the Change Password section, enter your current password, followed by your new password.
Confirm it once more, then click Change Password.

To update your saved login details, follow the Modifying Credentials guide below.

❓ Forgot Password

No worries — resetting it only takes a minute!

Step 1: Head to the Login Page

Visit the IoT Pro Login page.

Step 2: Click "Forgot Password"

At the bottom-right of the login form, click Forgot Password.

Step 3: Request Password Reset

Enter the email address linked to your account, then click Request Password Reset.

Step 4: Find Password Reset Email

You'll receive an automated password reset email shortly. Open it and click Reset Password.

Password Reset Email

Step 5: Set Your New Password

You'll be taken to the password reset form. Enter and confirm your new password, then click Reset Password.

To update your saved login details, follow the Modifying Credentials guide below.

IoT Pro Platform - Password Reset Form

💾 Manually Save your Login Credentials

Sometimes your browser may not automatically prompt you to save your credentials — but don't worry, you can always do it manually! Once saved, your browser will autofill your login details every time you visit, so signing in is quick and effortless.